About a month ago I purchased a pail liner from Diaper Palz. The company was recommended to me and when I visited their super cute website, I saw the amazing prices and I ordered right away. Well, weeks and weeks go by and I had yet to receive my item. After emailing the company asking the status, they quickly responded with tracking info indicating that the liner was in fact, delivered. I then responded saying I definitely did not receive the item and that I was bummed. Before I could order a replacement, I received an email from the company saying they would send me another one. Now, THAT my friend is customer service. Clearly the item had been delivered and clearly I did not receive said item (I just know one of my neighbors is using it as I type - haha). Great company. Now, go order some fluff accessories.....
ps - They have $1 shipping EVERY.SINGLE.DAY.
No comments:
Post a Comment